Legal notice
Effective 1 September 2026. Version 2026-09-01.
Information about the operator of trailwise.coach and the Trailwise apps, as required by Belgian and European law.
Operator
Trailwise BV, a private limited company under Belgian law. Registered office: Wetteren, Belgium. Enterprise number (KBO/BCE) and VAT number: to be published on completion of registration with the Crossroads Bank for Enterprises. Directors: the founders.
Contact
General: hello@trailwise.coach. Support: support@trailwise.coach. Privacy and data requests: privacy@trailwise.coach. Legal: legal@trailwise.coach.
Supervision and disputes
Data protection: Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, gegevensbeschermingsautoriteit.be. Consumer disputes: the Belgian Consumer Mediation Service (consumerombudsman.be) and the European online dispute resolution platform (ec.europa.eu/consumers/odr).
Trademarks and content
Trailwise and Trailly are trade names and trademarks of Trailwise BV. Garmin, Strava, Polar, Whoop, Oura, Withings, Fitbit, Apple Health, Google and all other marks belong to their owners and are used only to identify the services you can connect. The content of this site is protected by copyright.
Hosting
The service is hosted on Google Cloud in the European Union. The full list of processors is on the subprocessors page.
Not a medical device
Trailwise is wellness software for healthy adults. It is not a medical device within the meaning of Regulation (EU) 2017/745 and it is not intended to diagnose, treat, monitor or prevent any disease.